Privacy Policy

TransLattice, Inc. (referred to in this Privacy Statement as "we" or "TransLattice") recognize the importance of protecting the privacy of all information provided by users of our web sites, registrants for our events, recipients of our e-mail newsletters and all other customers of our products and services. We created this policy with a fundamental respect for our customers' right to privacy and to guide our relationships with our customers. This Privacy Statement discloses the privacy practices for all products and services owned by TransLattice.

Information Collection and Use

TransLattice collects information from our website users, subscribers and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.

Registration and Ordering

When using some of our websites and signing up for certain selected services (such as for downloading white papers), users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We also may collect information about a user's professional responsibilities (such as job title and purchasing responsibilities, company information and professional certification). We use such information to improve our service, for marketing purposes and/or for industry reporting purposes.

For our services that require payment (such as certain events, products and subscriptions), we also collect information such as account name, number and contract date, which is used for our or our agent's support or billing purposes only, and is not otherwise shared.

Surveys and Contests

From time to time we invite web site users and other customers to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the website user or other customer therefore has a choice whether to disclose requested contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to the other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes and to monitor or improve the use of, and satisfaction with the website or other TransLattice product or service. Subject to the given customer's preferences (as described in the "Permission" section below), such information also may be shared with third party sponsors of such surveys or contests.

Interactive Features

At some of our sites, we offer interactive and community features such as discussion boards, webcasts and user profiles. Note that all personal information sent or received via such features becomes public information for which we are not responsible.

Share-TransLattice

If a customer elects to use our referral service for informing a colleague or friend about our sites and services, we may ask them for the individual's name, job title and e-mail address. TransLattice will store and use this information to send the individual an invitation. This information may also be used to provide information about our company and related products and services. The individual may contact us as specified in the Share-TransLattice message to request that no further communications be sent.

Communications with Us

In order to best serve our customers, we may send updates that contain important information about our products and services. For example, we send new customers a welcoming message, and verify password and username for our password-protected web sites. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone or regular mail. In addition to such service and product-essential messages, we offer our customers the option to receive information about our company, related products, services and special deals. Users, however, can choose not to receive these communications from us, as set forth in the "Permission" section below.

Automatic Data Collection

Our web sites, newsletters and, from time to time, certain other products and services have features that automatically collect information from customers, to deliver content specific to customers' interests and to honor their preferences. This information assists us in creating products and services that will serve the needs of our customers.

For example, we use "cookies", a piece of data stored on the user's hard drive containing information about the user. Cookies benefit the user by requiring login only once, thereby saving time while on our web site. If users reject the cookies, they may be limited in the use of some areas of our web site. For example, the user may not be able to participate in sweepstakes, contests or drawings. Additionally, we may note some of the pages the user visits on our web sites and via our email newsletters through the use of pixel tags (also called clear gifs) and web beacons. The use of cookies, pixels and web beacons enable us to track and target the interests of our users to enhance the experience on our sites and via our email newsletters. For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our web sites. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad information about our user base. We may combine information supplied by a customer at registration with web site usage data to learn more about users and their preferences in the content of the site. We may use this information to tailor services to your interests or to contact you about offers from our business associates which may be of interest to you. We do not disclose this information to third parties.

With Whom Your Information is Shared

When we have co-branded, customized, private label, "powered by" or sponsored products and services, or when we join with other parties to provide specific services (however we do not share financial information with such third parties), then we may share (provide and receive) information about our customers with such third party, subject to the customer's preferences (as described in the "Permission" section below). Please note that information collected in connection with online webcasts, such as at www.translattice.com will be shared with the sponsor of the particular webcast(s)/seminar(s), subject to the given customer's preferences (as described in the "Permission" section below).

These sponsors will use the information according to their own privacy policies, and we urge participants to read those policies and be aware of their privacy practices before registering.

Finally, on occasion, we may provide targeted lists of names and offline and online contact information for marketing purposes to third parties, subject to our Permission policies, as described below, pursuant to which we give customers the option of not having their name or contact information disclosed to third parties.

Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. Also, our parent, subsidiary and affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products, sites or operations may be transferred, will be able to use personal information. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission. We may share aggregate information, which is not personally identifiable, with others.

Correction/Updating Personal Information

If information which you have submitted to us changes, or if you no longer desire our product(s)/service(s), we provide a way to correct or update your personal data: you may either contact Customer Support for the applicable product or service or, to change your preferences, complete the "Feedback" page as described in the "Permission" section below.

Permission

Our customers are given the opportunity to choose whether to receive information from our affiliates and us not directly related to the product or service for which they registered (or which they otherwise agreed to receive). Customers also have the opportunity to choose whether to have personal information shared with third parties for marketing purposes. Customers also can go to our "Feedback" page at any time, at http://www.translattice.com/feedback/permission.jhtml to change their preferences. Please note that we have a number of products. You may choose to opt out of certain brands and products selectively or for all our lists. Your choice to resubmit your email address and contact details to us will also reset your privacy preferences. In addition, for those customers that are California residents, you may have additional rights, as described in the "Your California Privacy Rights" section below.

Please note that we will endeavor to implement your permission requests within a reasonable time, although for a time you may continue to receive mailings, etc., transmitted based on information released prior to the implementation of your request. In addition, please note that even after such request is implemented, you will continue to receive information directly related to the product or service for which you registered (or which you otherwise agreed to receive), so you always are kept informed.

Your California Privacy Rights

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits those customers that are California residents to request that TransLattice not share your personal information with third parties for their direct marketing use. To make such a request, [click here] or write us at:

Legal Department - Privacy Officer
TransLattice, Inc.
2900 Gordon Avenue
Santa Clara, CA 95051
or e-mail privacyrequests@translattice.com

Links

Our web sites contain links to other sites. TransLattice is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.

Children

TransLattice websites are not directed at individuals under thirteen years of age, and TransLattice does not intend to collect any personally-identifiable information from such individuals.

Notifications and Changes

If we change our Privacy Statement, we will update those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes. For questions about this Privacy Statement, contact:

Legal Department - Privacy Officer
TransLattice, Inc.
2900 Gordon Avenue
Santa Clara, CA 95051
or e-mail privacyrequests@translattice.com

For all other questions concerning the practices of this site or any dealings with TransLattice Publishing, contact us at:

Corporate Communications TransLattice, Inc. 2900 Gordon Avenue Santa Clara, CA 95051 or e-mail communications@translattice.com